Zoom Setup

OVERVIEW

USE CASE EXAMPLE:

New Product Training for Sales Team

Background:

A company has developed a new product and needs to train its sales team on its features, benefits, and how to effectively sell it. The sales team is spread across different branches and remote locations, making it challenging to conduct in-person training sessions. The company decides to use the Zoom integration with their LMS for this training.

STEP 1: SETUP APP IN ZOOM MARKETPLACE

You will need a Zoom account to perform the following. Sign up here if you do not have one. 

Step 1.1: After logging into your Zoom account, click on "Advanced", followed by "App marketplace":

Step 1.2: Once in the Zoom Marketplace, click on "Develop", followed by "Build App":

Step 1.3: Create a OAuth Server-to-Server app: 

Step 1.4: Give your app a name, then click "Create":

Step 1.5: Copy your App Credentials and keep them in a safe place.

(This will be added to your LMS shortly) 

Step 1.6: Set your contact and developer information, then click on "Continue": 

Step 1.7: Copy and save your Secret token and click "Continue."

Step 1.8: Add Scopes to your App.

1.8.1) "Add Scopes"

1.8.2) From the "Meeting" Category select the following: 

1.8.3) From the "User" category select the following and click "Done,"

1.8.4) Click "Continue" after reviewing the scopes, 

Step 1.9: Activate your App,

 

STEP 2: ADD CREDENTIALS TO PLUTO LMS

Step 2.1: Click on "Site admin", followed by "Integrations" and then "Zoom."

Step 2.2: At first, you will note that there is no Zoom connection.

To connect,

1) Add your Zoom Account ID (As per Step 1.5)

2) Add your Zoom Client ID (As per Step 1.5)

3) Zoom Client Secret (As per Step 1.5)

4) Zoom API Secret (As per Step 1.7)

*Zoom API Key can be left empty

Step 2.3: Scroll down and enter any other settings, or leave as default. Then click "Save changes."

If your Zoom connection is working, you will receive a green success banner. You can then start adding Zoom meetings to your courses.

STEP 3: ADD ZOOM MEETING TO COURSE

Step 3.1: In the relevant course, click on "Edit course material." 

Step 3.2: Under the relevant topic, click on "Add course content."

Step 3.3: Click on "Zoom."

Here you can set your meeting name, description, and time as well as other optional settings, and then click on "Save and display."  

POSSIBLE ERRORS:

​

Zoom API Error: Ensure that you have followed Step 1 and 2 above to connect your Zoom account.

Plan: Please note that you need to be on a Zoom plan that offers access to their API. This is out of Pluto LMS's control and you will have to contact Zoom to upgrade your account. 

Email not matching: The Pluto LMS account email address needs to match your Zoom email address when setting up meetings:

Zoom Bad Request: Your Zoom account may have more advanced passcode requirements to join Zoom meetings. Ensure that the passcode to join the meeting in Pluto LMS matches that of your Zoom account. 

Zoom Software Queries: We unfortunately don't have access to Zoom's software, servers or support resources. If you experiencing issues with Zoom, please kindly contact their support team.

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